常见问题/帮助

仙人掌皮

仙人掌皮革是如何制成的?

过程很简单:

1.收割仙人掌
2.切开成熟的叶子,清洁然后捣碎。
3.之后将产品在阳光下干燥,然后磨成粉末。
4.最后,将粉末与获得专利的配方混合以生产皮革。

什么种类的仙人掌可以用于生产仙人掌做皮革?
梨果仙人掌

仙人掌生长地?
墨西哥的萨卡特卡斯州,那里的土壤富含矿物质和充足的雨水。

CACTO的产品在哪里生产?
它们是由我们位于墨西哥瓜达拉哈拉的工匠团队制作的。 然后发送到加利福尼亚进行全球分销。

 

网上订单

如果您的订单包含多个产品,则可能默认情况下以多批货物的形式分别发送产品。 如果您希望只收一次货,只需取消选择此选项。

当我们将每次装运的确认电子邮件发送到您提供的电子邮件地址时,开始处理该订单。

电子邮件将包含与每种产品相关的订单确认和摘要,例如:产品说明和订单总价,包括税金和任何运输费用。

 

取消或修改您的订单

如果您需要取消订单,请尽快与我们联系。 已处理并准备邮寄订单,将无法取消。

出于安全原因,我们无法更改您的订单或送货和帐单上的地址。 如果您发现任何错误或需要进行小的修改,请告知我们,我们将尽最大努力提供帮助。

 

运输方式和费用

订单需要1到4天才能处理,交货时间从发货之日起算。 所有货物均需在交货时签字, 我们不会放到信箱 里。 包裹一经寄出,您将收到一封包含您的跟踪编号的电子邮件。

在提交订单时尚未准备好发货的预购产品和/或个性化产品会在预计交货日期交货。

 

追踪订单

发货后,将立即为每个包裹分配一个跟踪号。 您将收到一封电子邮件,其中包含跟踪号和跟踪交货的链接。

How is cactus leather made?

The process is simple:

1. The cactus is harvested

2. Mature leaves are cut, cleaned, and mashed

3. Then the product is dried in the sun and then ground into powder

4. Finally, the powder is mixed with a patented formula to produce leather

What kind of cactus is used to make cactus leather?

Prickly pear (Opuntia ficus-indica)

Where is the cactus grown?

In the state of Zacatecas in Mexico, which offers soil rich in minerals and plenty of rainwater.

Where are CACTO’s products made?

They are made by our team of craftsmen in Guadalajara, Mexico.

Who developed cactus leather?

Cactus leather was developed by two mexican entrepreneurs: Adrián López Velarde and Marte Cázarez.

Is cactus leather edible?

No.

Placing an order online

If your order contains more than one item, it may default to send the products in a single shipment.  Should you wish to receive multiple shipments, simply make separate purchases.

The order will be confirmed when we send the confirmation email for each shipment to the email address you provided.

The email(s) will contain a confirmation and summary of the order in relation to each product such as: product description and the total price of the order, including taxes and any shipping costs.

Cancelling or modifying your order

Should you need to cancel your order, please contact us as soon as possible. After the order has been prepared for shipping, it can no longer be cancelled. 

For security reasons we cannot change the items in your order or the shipping and billing address. If you notice any mistakes or need to request minor modifications, please let us know and we will do our best to provide assistance.